Butcher job

Our energy company contracted with the city of Fort Worth to trim trees around power lines. We got a card on our door one day that the company would be in our neighborhood on such and such day (which turned out to be the wrong day), and we needed to give them access to our backyard if they needed it to do their work. Being a good little citizen, it never occurred to me to refuse them access, and it never occurred to me that they would do a bad job. But they did. According to the energy company (Oncor), the trees were to be trimmed to 10 feet on either side of the lines. Well, maybe the picture doesn't tell how bad it is, but they took off 20 feet or more on our side. Instead of trimming the ends of branches to the required distance (which would have taken more time), they chopped off every offending limb at the tree trunk, leaving an ugly, stripped look. And leaving us with much less shade in our backyard now. Now, I'm not a tree trimming expert, but if you shave off all the big limbs on only one side of a tall tree, doesn't that make it even more prone to be off-balance and fall? We're especially worried about the neighbors' tree, which now looks like it might topple over at any minute. (The tree on the far right of the picture). I asked our Neighborhood Association President who to complain to, and he said the city Forestry Service, our city council representative, and the mayor's office. So I think I will. It's not like they can come out and stick the limbs back on, though, can they?